Consumer Products

Warranties

Sometimes consumers buy products that don’t work.  If you have purchased a product, with OR without a warranty plan, you have a right to get it fixed or replaced if it breaks within a certain time.   Many times the company that made or sold the product doesn’t want to pay for fixing or repairing so they make excuses.  If you have experienced this or have a disappointing product, please contact us.

Consumer Fraud

If you are consumer who has been taken advantage of, cheated or ripped off, please contact us.  We are here to help by putting all the information together in one central location so companies who rip off consumers have to answer in court.  If you have experienced bad conduct that seems unfair, join the groups of people with the same experience by contacting us.

Some examples of consumer services where people are taken advantage of include hidden fees, undisclosed fees, penalties, bank charges, insurance charges, credit card charges, and unauthorized charges.  For example when an insurance company does not return your premiums when you sell your house, your car or when you leave the insurance company and they keep the extra premium that should have been returned pro-rata.  Fees or charges to process a purchase or payment that is not disclosed or hidden.

Another example of consumer fraud is False Advertising.  Many states have laws protecting consumers from false advertising.  Usually that involves a claim by a retailer or manufacturer or even a sales representative that the product will perform a certain way but then it turns out that it does not.

Product Liability

Other examples of consumer cases which can develop into class actions involve manufacturing defects, design defects, improper labeling for a specific use and the failure to meet consumer expectations.   These are all referred to as product liability cases.

Mesothelioma cases arose from the products liability established against manufacturers of asbestos because victims of asbestos exposure developed mesothelioma, also known as lung cancer.

Other examples include when you purchase an appliance and before the warranty expires, it malfunctions.  Sometimes malfunctions happen shortly after the warranty expires and sometimes this can develop into a class action as well.

Many class action cases involving products liability are filed each month.  If you believe you may have a case, reporting the product to us to have an investigation started may be your best course of action.