TCPA Robocalls Settlement
On average, the FCC (Federal Communications Commission) receives 10,000 complaints regarding TCPA (Telephone Consumer Protection Act) violations per month.
From 2010 to 2015, TCPA lawsuits increased tenfold, from 354 to 3,710. From just 2014 to 2015, there was a 45% increase.
These soaring numbers are due to a number of factors: a boost in public awareness of the TCPA, the expansion and strengthening of the Act, and the doggedness of increasingly knowledgeable attorneys.
Violations lead to lawsuits, which lead to settlements. Over the past few years, for the reasons noted above, TCPA settlements have grown exponentially larger and more frequent.
Capital One Pays $75.5 Million to Consumers
The most famous TCPA settlement occurred in August 2014, when Capital One (and three collection agencies) agreed to pay $75.5 million to end a class action suit that arose from the bank’s use of an autodialer to call consumers’ cell phones.
Here are the five largest TCPA settlements in history:
- Caribbean Cruise Line: up to $76 million (Sep. 2016)
- Capital One: $75.5 million (Aug. 2014)
- AT&T Mobility: $45 million (Oct. 2014)
- HSBC: $40 million (Sep. 2014)
- Bank of America: $32 million (Sep. 2014)
Wells Fargo Pays $30 Million
Some other notable TCPA settlements include:
- Midland Credit: $20.5 million (July 2016)
- Wells Fargo: $16.3 million (July 2016)
- Life Time Fitness: $15 million (Feb. 2015)
- Wells Fargo: $14.5 million (Dec. 2014)
- Walgreen: $11 million (Mar. 2015)
- Millward Brown: $11 million (Mar. 2015)
- American Express: $9.25 million (July 2016)
- iHeartMedia: $8.5 million (June 2016)
- Western Union: $8.5 million (Dec. 2015)
Woman Awarded $229,500 for TWC Robocalls
Over a span of less than a year, Araceli King of Texas received more than 150 robocalls from Time Warner Cable (TWC). These calls reminded Ms. King to pay her bill, even though she had never been late with a payment.
In March 2014, Ms. King filed a TCPA lawsuit against TWC. Incredibly, between the time she filed the suit and the time the case went to trial, Ms. King received another 74 robocalls from TWC, which a Manhattan judge called “particularly egregious violations of the TCPA.”
In July 2015, the judge ruled in Ms. King’s favor, awarding her a staggering $229,500.00 ($1,500.00 per call).
Morgan & Morgan Will Fight for You
As one of the largest consumer protection firms in the country–with 300 lawyers and a support staff of over 1,500–we are one of the few firms with the resources to take on Capital One, Wells Fargo, and other companies of this stature. We are trial lawyers who are not afraid to go up against big corporations, and we have the track record to prove it.
Morgan & Morgan has long handled lawsuits on behalf of consumers who received unwanted calls from debt collectors, banks, and other companies. Under the TCPA, individuals must provide express consent to receive certain types of calls. Consumers have the right to tell these companies to stop calling. For each unwanted call, a consumer may be able to collect between $500 and $1,500.
If you receive unwanted calls or messages from solicitors, our attorneys may be able to help you file a claim for compensation. Contact us for a free, no-obligation case review.