Mass Arbitration Against T- Mobile
T- Mobile is the second-largest telecommunications company in the United States, with over 104 million customers. So in August of 2021, when T-Mobile yet again fell victim to a cybersecurity attack that left the personal information of millions exposed and at risk of identity theft, it sent a shock wave through the nation. In recent years the mobile giant has been hit a grand total of five times, and every time their customers are seemingly unprotected from the possible malicious actions of those hackers. The negligence toward their customer's security has been left unchecked for far too long, and those affected deserve justice.
When your private information is leaked due to the actions of malicious individuals, it can completely flip your world upside down. At Morgan & Morgan, our expert attorneys have experience in handling mass arbitration cases for victims just like you. If you believe you or a loved one were affected by the recent cyberattack on T-Mobile, please fill out our free, no-risk case evaluation from today.
Who Breached T-Mobile?
According to T- Mobile's investigation, they confirmed the claims made in an online forum that "a bad actor had compromised T-Mobile systems." Their cybersecurity team was able to verify that unauthorized individuals had accessed a subset of T-Mobile data. However, they have yet to confirm whether or not this unauthorized individual was, in fact, the 21-year-old American man living in Turkey, John Binns, who, back on August 26, claimed to be responsible for the cyberattack.
How Did the Breach Happen?
According to T-Mobile’s official report, an unauthorized user gained access to T-Mobile's network via an unprotected router in July. On a blog written by Mike Sievert, the CEO of T-Mobile, he stated, "the bad actor leveraged their knowledge of technical systems, along with specialized tools and capabilities, to gain access to our testing environments and then used brute force attacks and other methods to make their way into other IT servers that included customer data." Once T-Mobile was made aware of the breach, their cybersecurity team was able to close the access point the hacker used to gain entry into their servers.
Was My Information Leaked?
If you were or are an account holder at T- Mobile, there is a possibility that your information may have been one of the 47 million compromised in this most recent data breach. To learn more, we advise that you contact T- Mobile to inquire about your account information today.
What Is T-Mobile Doing in Response?
Since the breach, T-Mobile has implemented a few precautions on behalf of the victims. They are offering two years of identity protection services from McAfee’s ID Theft Protection Service to anyone who believes they may have been targeted. They also recommend but are not mandating that all current postpaid customers change their pins and are offering a service called Account Takeover Protection to help impede SIM-swap attacks. They have already reset the PINs of the 850,000 prepaid customers who had theirs exposed. Along with all of these services, they have created a customer support webpage that includes information on how to access these tools.
Can I Sue T-Mobile?
It is important to understand that, while you could directly sue T-Mobile because of the data breach, depending on whether or not you opted out of arbitration within 30 days of opening your account, your case may not go very far. In their terms and conditions it reads, "Thanks for choosing T-Mobile. Please read these Terms & Conditions ('T&Cs'), which contain important information about your relationship with T-Mobile, including mandatory arbitration of disputes between us, instead of class actions or jury trials. You will become bound by these provisions once you accept these T&Cs."
For those who have had the opportunity to opt out of their mandatory arbitration or have yet to do so and are considering a class action lawsuit, you may want to reconsider your legal options. At Morgan & Morgan, our law firm has over 30 years of experience handling major cases like these, and through our mass arbitration, you can unite with other victims and create a legal force that is much more likely to be successful.
How Can Joining a Mass Arbitration Help Me?
Due to their terms and conditions and being a giant in mobile services, T-Mobile may be able to get around individual lawsuits. However, when faced with a substantial mass arbitration lawsuit, they'll be forced to take victims like you seriously and pay for their mistakes. When you join a mass arbitration, instead of following the route of a personal lawsuit, you'd be joining a powerful group of plaintiffs who are all fighting for a single goal. With the strength in numbers, you'll be able to hold the party at fault accountable for their negligent actions against your data security.
The T-Mobile cyberattack occurred because the company has yet again failed to uphold the proper data protection standards for their customers. You shouldn’t have to endure the hardships of identity theft because of their mistakes, and by hiring an experienced attorney, you won’t have to. For over 30 years, Morgan & Morgan has been helping victims just like you navigate through the complicated process of mass arbitration. For more information on how we can help, contact us today by completing a free, no-risk case evaluation form.
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